What information we collect and how
The information we collect via the Website may include the following
Your personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
Your IP Address. This is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
If you proceed past the initial enquiry stage then we will gather more information on you throughout the Assessment process.
Use of information for live applications
We have 4 points of information gathering during the process.
- Initial web form
- Suitability telephone conversation
- Initial home visit
- Indepth Assessment process
|Stage||Type of information gathered||Reason for gathering data|
|Initial web form||Basic contact details as per enquiry form||To assess applicants suitability / ability to become a foster carer and ensure all children’s safeguarding laws are met|
|Suitability telephone conversation||More comprehensive personal information gathered|
|Initial home visit||Assessment of the applicants home / safety of environment etc.|
|In-depth assessment process||Fully comprehensive, detailed information e.g. health, criminal records, financial suitibility etc.*|
*A further privacy notice will be required at the assessment stage to allow for local authority checks and DBS procedures etc.
- All personal data gathered will be stored whilst the application is still live.
- There will, at times, be extenuating circumstances in which data is stored for up to 18 months i.e if an Assessment is placed on hold.
Use of information for closed applications
|Closure Stage||Maximum time data held once closed||Reason for holding data|
|No contact||6 months||Remarketing / reopening of applications*|
|Contact made||12 months|
|After initial visit||12 months|
|During Assessment process||12 months|
- Any time that personal information must be requested of an applicant via email, this will be input/logged on Fostertrack and then the email be deleted.
- All emails will be deleted after a maximum 7 days.
Where we store your information
All personal data in stored initially on the website server. It will be stored there for a maximum of 9 days in order to ensure the correct processing of the data whilst it is passed to our in-house database system, FosterTrack. All references to data storage above refer to the storage of data on FosterTrack and not the website.
What we do with your information
We use information gathered at initial enquiry stage, combined with cookies, in order to marketing to other potential foster carers.
Most web browsers automatically accept cookies, however you may delete, or disable cookies in your browser settings. Please note that you may not be able to take full advantage of a website if you disable cookies.
Google Analytics/Double Click
We use Google Analytics remarketing codes to log when users view specific pages or take specific actions on the website. This allows us to provide targeted advertising in the future. If you do not wish to receive this type of advertising from us in the future you can opt out using the https://www.google.com/settings/ads/onweb#display_optout
Marketing using audience building
If provided, your email address may be used to create custom audiences on Facebook. Custom audiences are used to deliver advertisements to website visitors on Facebook based on email addresses. We do this in order to target other potential foster carers through pre-defined criteria set by the marketing platform. Your email address, in this context, will not be used to send you emails directly by ourselves or any third party, and will only be used within the Facebook Advertising platform. We use this data in accordance with Facebook’s Data Use Policy which can be found under: https://www.facebook.com/about/privacy/.
Google Adwords/Bing Ads
This website uses Google AdWords and Microsoft Bing Ads conversion tracking features on certain pages. If you contact us online, the destination page will have code on it that will help us understand the path you took to arrive on that page. Whilst this information is not personally identifying, we may use AdWords or Bing services in order to serve advertisements to you based on the pages you visit on our website.
If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us.