Privacy Policy

Compass Community is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with By accessing this website, you acknowledge and fully understand our Privacy Policy and freely consent to the information collection and use practices described in this policy.

In this privacy policy references to “we”, “us” and “our” are to Compass Community Limited. References to “our Website” or “the Website” are to

What information we collect and how

The information we collect via the Website may include the following

Your personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.

Your IP Address. This is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.

Data recorded by the Website which allows us to recognise you and your preferred settings. This saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies.

If you proceed past the initial enquiry stage then we will gather more information on you throughout the Assessment process.

Use of information for live applications

We have 4 points of information gathering during the process.

  • Initial web form
  • Suitability telephone conversation
  • Initial home visit
  • Indepth Assessment process
StageType of information gatheredReason for gathering data
Initial web formBasic contact details as per enquiry formTo assess applicants suitability / ability to become a foster carer and ensure all children’s safeguarding laws are met
Suitability telephone conversationMore comprehensive personal information gathered
Initial home visitAssessment of the applicants home / safety of environment etc.
In-depth assessment processFully comprehensive, detailed information e.g. health, criminal records, financial suitibility etc.*

*A further privacy notice will be required at the assessment stage to allow for local authority checks and DBS procedures etc.

  • All personal data gathered will be stored whilst the application is still live.
  • There will, at times, be extenuating circumstances in which data is stored for up to 18 months i.e if an Assessment is placed on hold.

Use of information for closed applications

Closure StageMaximum time data held once closedReason for holding data
No contact6 monthsRemarketing / reopening of applications*
Contact made12 months
After initial visit12 months
During Assessment process12 months
  • Any time that personal information must be requested of an applicant via email, this will be input/logged on Fostertrack and then the email be deleted.
  • All emails will be deleted after a maximum 7 days.

Where we store your information

All personal data in stored initially on the website server. It will be stored there for a maximum of 9 days in order to ensure the correct processing of the data whilst it is passed to our in-house database system, FosterTrack. All references to data storage above refer to the storage of data on FosterTrack and not the website.

What we do with your information

We use information gathered at initial enquiry stage, combined with cookies, in order to marketing to other potential foster carers.


Our website uses cookies for statistical analysis, to improve user experience, to monitor user behaviour and to alter information presented to users based on their preferences. Any information gathered by our use of cookies is compiled on an aggregate, anonymous basis. We do not otherwise track any information about your use of other websites. We will not share your data with any third party.

Most web browsers automatically accept cookies, however you may delete, or disable cookies in your browser settings. Please note that you may not be able to take full advantage of a website if you disable cookies.

Analytical research

Google Analytics/Double Click

Our website uses Google Analytics, a web analytics service provided by Google. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information about Google’s privacy policy may be obtained from

We use Google Analytics remarketing codes to log when users view specific pages or take specific actions on the website. This allows us to provide targeted advertising in the future. If you do not wish to receive this type of advertising from us in the future you can opt out using the

Marketing using audience building


If provided, your email address may be used to create custom audiences on Facebook. Custom audiences are used to deliver advertisements to website visitors on Facebook based on email addresses. We do this in order to target other potential foster carers through pre-defined criteria set by the marketing platform. Your email address, in this context, will not be used to send you emails directly by ourselves or any third party, and will only be used within the Facebook Advertising platform. We use this data in accordance with Facebook’s Data Use Policy which can be found under:

Conversion tracking

Google Adwords/Bing Ads

This website uses Google AdWords and Microsoft Bing Ads conversion tracking features on certain pages. If you contact us online, the destination page will have code on it that will help us understand the path you took to arrive on that page. Whilst this information is not personally identifying, we may use AdWords or Bing services in order to serve advertisements to you based on the pages you visit on our website.

If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us.